Interviewer: Okay, so Susan, you came to our…or, you’ve actually been coming to our office for a while. You had some veneers done on your front teeth, correct?
Interviewer: How were your teeth before? Why were you kind of unsatisfied with how you looked?
Susan: Well, they were dingy looking, and I just didn’t feel confident with my smile. And this was… Having veneers was suggested to me, and I thought it sounded like a good idea. And it was a good idea.
Interviewer: Okay, good. Well, what were your main concerns before you had the veneers done?
Susan: Main concerns, as far as my smile, or the procedure itself?
Interviewer: Either one, if you had any concerns.
Susan: The concerns, personally, for me were, I just felt my smile wasn’t very attractive, and as far as the veneers overall, just what the process entailed, and if there was going to be any pain involved.
Interviewer: All right, good. And was Dr. Bob pretty thorough with you when he let you know ahead of time what was going to happen?
Susan: Of course, yes.
Interviewer: All right, good. And how was the procedure? Was it painful?
Susan: It was okay, you know. It was fine. It was really fine. I knew what was going to happen and that helped a lot.
Interviewer: Okay, good. And then, how do you feel about your smile now?
Susan: I like it.
Interviewer: Okay, good. So, you’re happy with the shape and the color, and all that kind of stuff?
Susan: Yes, I am, very happy.
Interviewer: Good, and so you’d recommend that to somebody else who’s trying, maybe, to improve their smile?
Susan: I would.
Interviewer: Okay, good. Thank you.
Susan: You’re welcome.